Scheduled service window – September 24th
Scheduled Maintenance Report for Dualog
The scheduled maintenance has now been completed. All services are up and running again.
Posted Sep 24, 2019 - 09:27 UTC
Verification is currently underway for the maintenance items.
Posted Sep 24, 2019 - 09:23 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2019 - 08:00 UTC
On Tuesday, September 24th - 08.00 UTC our host supplier will perform a required update on the underlying hypervisor software in our main database. The upgrade is done to improve performance, reliability, and security.

The service window will last approximately 2 hours. Live updates on the progress will be posted on our Service Status page

The service window will include the following Connection Suite services:
• Business Mail
• Crew Mail
• File Transfer

No user action will be required. Email and data transfer in progress will be resumed as soon as services are back online. We will notify as soon as the update is concluded.

Vessels are not included as recipients for this message. We highly recommend notifying your vessels.

Please visit for live updates. Any questions can be sent to
Posted Sep 16, 2019 - 12:46 UTC
This scheduled maintenance affected: Email and Automatic File Transfer and